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Phelps Memorial Health Center will submit your hospital claims to your
insurance
company(s). Our agreement is with you, our patient, not your insurance
company. Our office is not involved in the settlement of disputes. You
are ultimately responsible for the payment of your account.
For questions regarding your account
Contact patient accounts:
Monday- Friday, 7:30am-5:00pm
(Patient last name beginning with)
A-E (308) 995-2866
F-K (308) 995-2870
L-R (308) 995-2875
S-Z (308) 995-2874
Helping You
Understand Billing, Payment & Insurance (link)
Frequently asked questions:
I have Insurance why did I get a bill?
You receive a bill after your insurance processes our claim. The amount
you are billed is based on what your insurance communicates to us on an
Explanation of Benefits (EOB). Your insurance also mails you an EOB
which shows how your insurance calculated your responsibility.
I have Medicaid why did I get a bill?
You are sent a bill for your share of cost, co-pays, or non-covered
services.
What is a deductible?
Deductibles are the amount you are required to pay before insurance
starts paying.
What is co-insurance?
After the deductibles are met insurance begins paying a percentage of
covered services. The remaining amount (called coinsurance) is your
responsibility to pay.
What is a co-payment?
A fixed fee you pay at the time of service. Copayments are often applied
to ER visits, Dr visits etc.
What are my payment options?
Payment information
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