Phelps Memorial Health Center announced it is the recipient of a 2024 Rural Provider Excellence in Quality Award from the Nebraska Department of Health and Human Services. Presented during the Nebraska Critical Access Hospitals and Rural Health Clinics Conference on Quality, this annual award recognizes Top 10 overall performance in quality among Nebraska’s Critical Access Hospitals.
“We are proud of the efforts of the medical staff and teammates who have contributed to our hospital achieving this designation. We hope our community is equally pleased to know that the care they receive here is among the very best in the country," said Mark Harrel, CEO.
The Rural Provider Excellence in Quality Award utilizes the Chartis Rural Hospital Performance INDEX© framework to analyze Medicare Beneficiary Quality Improvement Project (MBQIP) measures for the 63 Critical Access Hospitals in Nebraska. The analysis percentile-ranks performance for each facility across 24 metrics and those facilities with the 10 highest scores are recognized with the Rural Provider Excellence in Quality Award.
“This award is evidence of our vision to be the best rural hospital for patients to receive care, providers to practice, and teammates to work, said Harrel. “Our mission is to always provide exceptional quality and compassionate care for the families we serve because we care deeply about the health of our patients and community.”
“Across the state of Nebraska, our Critical Access Hospitals are driven by their mission and focused on serving their communities through the delivery of high-quality healthcare,” said Nancy Jo Hansen, Flex and SHIP Program Manager, Nebraska Department of Health and Human Services. “We’re proud to honor the efforts of these 10 Critical Access Hospitals as standard-bearers for the patient experience in our state’s rural communities.”
“Through our INDEX framework, we have grown accustomed to seeing such strong performance from Nebraska’s Critical Access Hospitals. This award program provides a wonderful opportunity to focus specifically on Critical Access Hospital quality and we’re delighted to celebrate the achievements of this year’s Top 10 in partnership with the Nebraska Department of Health and Human Services,” said Troy Brown, Network Consultant, The Chartis Center for Rural Health.
